Press Releases
In this section of the Blue Cross Blue Shield MediaRoom, you'll find our news releases. The releases are listed in chronological order and are archived by year.
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Nov 22, 2020
In response to a wildfire, the governor of Nevada has declared a state of emergency for Washoe county. Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. is expediting access to care for...
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Nov 16, 2020
In response to Tropical Storm Eta, the governor of North Carolina has declared a state of emergency for all counties in the state. Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. is...
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Nov 13, 2020COVID-related health care spending exceeds $200 million through September
BOSTON — November 13, 2020 — Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. and Blue Cross Blue Shield of Massachusetts HMO Blue, Inc. today reported a combined after-tax third...
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Nov 10, 2020
In response to Tropical Storm Eta, the governor of Florida has declared a state of emergency for eight counties in the state: Broward, Collier, Hendry, Lee, Martin, Miami-Dade, Monroe, and Palm Beach.
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Nov 10, 2020
The Supreme Court today hears arguments in California vs. Texas, the lawsuit challenging the constitutionality of the Affordable Care Act (ACA). Andrew Dreyfus, president & CEO of Blue Cross Blue...
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Nov 10, 2020Lineup includes deductible- and copay-only health plans, plus pharmacy plans with low- and no-cost medications for chronic conditions
Blue Cross Blue Shield of Massachusetts (Blue Cross) is unveiling a new suite of medical and pharmacy plans and offerings that provide consumers greater value and predictability when it comes to...
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Nov 2, 2020
In response to Hurricane Zeta and the ongoing impact of Hurricane Delta, the governors of Alabama, Louisiana, and Mississippi have declared new or extended existing states of emergencies for...
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Oct 31, 2020
Yesterday, the Blue Cross Blue Shield Association and Blue Cross and Blue Shield companies reached an agreement to settle a legal dispute challenging elements of...
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Oct 27, 2020
In response to historic wildfires in Colorado, the governor of Colorado has declared a state of emergency for Boulder, Grand, and Larimer counties. Blue Cross Blue Shield of Massachusetts (Blue...
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Oct 21, 2020
To provide a socially-distant and easy transportation option for voters across Metro Boston as they head to the polls next month, Blue Cross Blue Shield of Massachusetts ("Blue Cross") will offer...
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Oct 20, 2020
Andrew Dreyfus, President and CEO of Blue Cross Blue Shield of Massachusetts, gave the following statement today during the Massachusetts Health Policy Commission's Health Care Cost Trends...
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Oct 20, 2020
Blue Cross Blue Shield of Massachusetts ("Blue Cross"), announced an additional $400,000 in grants to nonprofits and regional funds across Massachusetts to support communities of color most...
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Oct 19, 2020Medicare beneficiaries have until Dec. 7 to choose one of Blue Cross' highly rated, affordable Medicare Advantage plans [i]
For 2021, Blue Cross Blue Shield of Massachusetts (Blue Cross) is offering a range of highly rated Medicare options to fit every budget, including a $0 premium PPO Medicare Advantage plan, a $0...
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Oct 15, 2020Recognized for creating an inclusive environment for all working parents
Blue Cross Blue Shield of Massachusetts has been named a "Best Company for Dads" by Working Mother in a recognition of the company's supportive policies. The award celebrates organizations that...
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Oct 8, 2020
In response to states of emergency declared in Alabama, Louisiana, and Mississippi in anticipation of Hurricane Delta, Blue Cross Blue Shield of Massachusetts (Blue Cross) is expediting access to...
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Oct 7, 2020Bikers invited to take a complimentary ride on Saturday, October 10, courtesy of Blue Cross, to experience the benefits of outdoor exercise on mental health
To recognize World Mental Health Day and to support community health and wellness, Blue Cross Blue Shield of Massachusetts ("Blue Cross") is sponsoring free rides on Bluebikes, Metro Boston's...
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Oct 5, 2020
Blue Cross Blue Shield of Massachusetts (Blue Cross) is supporting state and national public health experts in encouraging flu vaccinations. A severe flu outbreak this winter, coupled with a...
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Oct 1, 2020
In response to wildfires in Wyoming, the governor of Wyoming has declared a state of emergency for impacted counties. Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. is expediting...
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Sep 21, 2020
Blue Cross Blue Shield of Massachusetts, Inc. ("Blue Cross") today kicks off Service Week, the company's 10th annual company-wide volunteer event. From Sept 21-25, 2,700 Blue Cross employees will...
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Sep 16, 2020
In response to Hurricane Sally, which has led the governors of Alabama, Florida, Louisiana, and Mississippi to declare states of emergency, Blue Cross Blue Shield of Massachusetts (Blue Cross),...
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Sep 16, 2020
Blue Cross Blue Shield of Massachusetts, Inc. ("Blue Cross") has received two Stevie International Business Awards for the company's health news service, Coverage, in recognition of the valuable...
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Sep 14, 2020
As wildfires and severe weather continue to impact the western United States, Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. continues to expedite access to critical health benefits...
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Aug 28, 2020
In response to Tropical Storm Marco and Hurricane Laura, the governor of Arkansas has declared a state of emergency. Additionally, the governors of Alabama, Louisiana and Texas have expanded...
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Aug 24, 2020
In response to Hurricane Marco and Tropical Storm Laura, the governors of Alabama, Florida, Louisiana, Georgia, Mississippi and Texas have declared states of emergency and Blue Cross Blue Shield...
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Aug 19, 2020
In response to wildfires in California, Nevada and Oregon, and a powerful storm that caused widespread damage in Iowa, the governors of all four states have declared states of emergency for...
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Aug 18, 2020Company earns highest status from NCQA
Blue Cross Blue Shield of Massachusetts (Blue Cross) has earned an "Excellent" accreditation rating from NCQA(1) for its clinical quality, member experience and performance against operational...
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Aug 14, 2020Deferral of health care services in Q2 offsets operating losses in Q1
Blue Cross Blue Shield of Massachusetts Announces Financial Results Deferral of health care services in Q2 offsets operating losses in Q1 Operating margin below 2% through first half of 2020...
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Aug 6, 2020
In response to Hurricane Isaias, the governors of Florida, New Jersey and Connecticut have declared states of emergency and Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. is expediting...
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Aug 6, 2020
In response to Hurricane Isaias, which has led the governors of South Carolina, North Carolina and Virginia to declare states of emergency, Blue Cross Blue Shield of Massachusetts (Blue Cross),...
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Aug 5, 2020Brings company's COVID-related financial support to more than $200 million
Blue Cross Blue Shield of Massachusetts ("Blue Cross") announced today that it will return $101 million in premium refunds and anticipated rebates to its customers and members as a result of lower...
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Jul 30, 2020COVID-19 pandemic highlights availability of effective at-home screening options
Known risk factors for colorectal cancer have increased significantly among Massachusetts millennials and older adults, but only about a third of 50-52-year-olds are getting the recommended...
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Jul 28, 2020Introduces new partnership with Toothpic and new access to select Philips Sonicare products
Blue Cross Blue Shield of Massachusetts (Blue Cross) has introduced several innovative programs to support Dental Blue members' oral health care needs, as Massachusetts dental practices begin to...
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Jul 23, 2020Steps include a 50% increase in reimbursement rates for child psychiatrists and permanently paying for telehealth visits at in-person rates
Blue Cross Blue Shield of Massachusetts ("Blue Cross") is announcing a set of bold new initiatives to ensure our members have timely access to high-quality, affordable mental health care. Access...
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Jul 15, 2020Company reengages furloughed cafeteria staff to prepare meals for those in need
Blue Cross Blue Shield of Massachusetts ("Blue Cross") has distributed its 50,000th meal as part of its Community Meal Program in partnership with Lovin' Spoonfuls. The program, now in its 10th...
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Jul 15, 2020Makes AQC model, designed to improve quality and lower costs, available to smaller practices
Blue Cross Blue Shield of Massachusetts (Blue Cross) is launching an innovative program to improve the quality of patient care, slow the rise of health care costs and change the way independent...
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Jun 25, 2020
Blue Cross Blue Shield of Massachusetts (Blue Cross) announced that Paula A. Price has been re-elected to the company's board of directors and appointed to its audit committee and finance and...
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Jun 15, 2020State’s largest health plan also opposes proposed rollback of transgender health care accommodations
BOSTON – June 15, 2020 – In response to the landmark decision by the Supreme Court that workers cannot be fired for being gay or transgender, Andrew Dreyfus, president & CEO of Blue Cross Blue...
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Jun 10, 2020
Blue Cross Blue Shield of Massachusetts ("Blue Cross") has been named a 2020 honoree of The Civic 50 by Points of Light, the world's largest organization dedicated to volunteer service. The award...
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Jun 3, 2020
A recent tracking poll from Blue Cross Blue Shield of Massachusetts ("Blue Cross") and MassINC found that fully one-third of Massachusetts residents surveyed reported feeling sad or depressed more...
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Jun 1, 2020
BOSTON – June 1, 2020 – Andrew Dreyfus, president & CEO of Blue Cross Blue Shield of Massachusetts, shared the following message today with the company’s 3,800 employees: Dear colleagues, At...
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Jun 1, 2020Company supports local food relief organizations as part of $9.75M community support
In response to the growing rate of food insecurity across the Commonwealth, Blue Cross Blue Shield of Massachusetts ("Blue Cross") is partnering with local food relief nonprofits to provide...
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May 21, 2020Health plan adds more than 400 mental health clinicians to network to help meet demand
Blue Cross Blue Shield of Massachusetts ("Blue Cross") announced today that it has processed more than one million telehealth claims in the nine weeks since changing its policy to expand coverage...
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May 20, 2020Health plan expedites access to care and provides additional support to its Medicare members
Blue Cross Blue Shield of Massachusetts (Blue Cross), is promoting the health and well-being of seniors during the COVID-19 public health emergency by expanding access to telephone and virtual...
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May 15, 2020Company posts $78m operating loss amid challenging business environment
BOSTON — May 15, 2020 — Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. and Blue Cross Blue Shield of Massachusetts HMO Blue, Inc. today reported a combined after-tax first quarter...
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May 15, 2020
For the fourth consecutive year, Blue Cross Blue Shield of Massachusetts was named the top health plan in Massachusetts for member satisfaction by J.D. Power, a global expert in customer insights....
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Apr 28, 2020Health plan deploys more than 100 employees to Community Tracing Collaborative and Boston Hope field hospital; provides more than 5,000 meals a week to address food insecurity; and plans blood drive
Blue Cross Blue Shield of Massachusetts is making a critical public health contribution by re-deploying a portion of its employees to work with the Community Tracing Collaborative and Boston Hope...
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Apr 20, 2020Inspirational video encourages individuals across Commonwealth to share "mighty" stories reflecting every day and extraordinary efforts during the pandemic
To recognize the strength, compassion, and resolve of all those on the front lines putting their health at risk during the coronavirus pandemic, as well as members of the Massachusetts community...
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Apr 13, 2020250,000 new claims processed for telephone and virtual visits in March, along with 50,000 new claims for COVID-19 testing and care
Blue Cross Blue Shield of Massachusetts ("Blue Cross") announced today that it has processed 180,000 telehealth claims since changing its policy to both expand coverage for telephone and virtual...
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Apr 9, 2020Reports of seeing a physician via phone or video nearly triple since onset of coronavirus crisis
Massachusetts residents are radically changing the way they access medical care, according to the latest wave of a Massachusetts tracking poll which found a more than 200% rise in the use of...
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Apr 6, 2020Company reallocates funds to expedite critical support to nonprofits across Massachusetts
Blue Cross Blue Shield of Massachusetts ("Blue Cross") announced today its latest relief efforts to support nonprofits affected by the Covid-19 pandemic. In addition to its $250,000 contribution...
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Mar 31, 2020
An unprecedented public health campaign aimed at slowing the spread of coronavirus is having a near-universal effect on public behavior, the third week of a Massachusetts tracking poll finds. New...
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Mar 25, 2020
A tracking poll finds Massachusetts residents are rapidly changing social and shopping habits, amid increasing concern about the danger posed by the coronavirus pandemic. The key new findings are:...
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Mar 25, 2020
To facilitate inpatient capacity across the health care system during the COVID-19 state of emergency, Blue Cross Blue Shield of Massachusetts ("Blue Cross") has removed prior authorization...
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Mar 21, 2020
Massachusetts residents view the coronavirus strain COVID-19 as a serious and worsening threat and are bracing for a long road ahead. More than 70% believe disruptions will last a month or more,...
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Mar 20, 2020Company is aiding not-for-profits, providing access to health news and ensuring member care
Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. today announced several steps to support Massachusetts residents and not-for-profits during the COVID-19 outbreak. "During this...
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Mar 18, 2020
In response to the serious challenges posed by the Coronavirus/COVID-19 pandemic, Blue Cross Blue Shield of Massachusetts (Blue Cross) announced today it will cover all medically necessary covered...
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Mar 6, 2020
Blue Cross Blue Shield of Massachusetts (Blue Cross) has been monitoring and responding to the serious challenges posed by the outbreak of coronavirus strain COVID-19, and we are taking immediate...
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Mar 4, 2020
In response to tornados that struck Tennessee, Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. is expediting access to care for members who live in affected communities. Blue Cross has...
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Feb 28, 2020Company also releases 2019 Annual Report, celebrating the power of partnerships
BOSTON – February 28, 2020 – Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. and Blue Cross Blue Shield of Massachusetts HMO Blue, Inc. reported an adjusted combined after-tax net...
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Feb 25, 2020
Blue Cross Blue Shield of Massachusetts (Blue Cross) is expanding its value-based payment model into the dental space with a first-of-its-kind arrangement with leading dental group 42 North. This...
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Feb 20, 2020
In response to the growing impact of severe storms and flooding in several Southern U.S. states, Blue Cross Blue Shield of Massachusetts ("Blue Cross") is expanding its offer of expedited access...
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Feb 19, 2020
Blue Cross Blue Shield of Massachusetts (BCBSMA) today named six substance use treatment and recovery centers in its network as Blue Distinction® Centers for Substance Use Treatment and Recovery...
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Feb 14, 2020
In response to severe storms and flooding in Kentucky, North Carolina, Oregon, Virginia, Washington and West Virginia, Blue Cross Blue Shield of Massachusetts ("Blue Cross") is expediting access...
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Feb 3, 2020Sabbatical fellow will support The Trustees volunteer management needs full-time for six months
Today, Blue Cross Blue Shield of Massachusetts' ("Blue Cross") 14th William C. Van Faasen Community Service Sabbatical Fellow, Lori Sheehan, starts her six month volunteer assignment with The...
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Jan 30, 2020
The board of directors of Blue Cross Blue Shield of Massachusetts (BCBSMA) has elected Dorothy E. Puhy as chair of the board. She succeeds Phyllis R. Yale, whose term has ended. "Dorothy is one of...
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Jan 23, 2020Pilot program will measure efficacy of the AposTherapy® biomechanical shoe in reducing pain, improving quality of life without surgery
Blue Cross Blue Shield of Massachusetts ("Blue Cross") today launched a pilot program to offer members suffering from knee and low back pain an at-home treatment device designed to reduce pain and...
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Jan 7, 2020
In response to the 6.4 magnitude earthquake that impacted Puerto Rico and several other Caribbean islands, Blue Cross Blue Shield of Massachusetts (BCBSMA), Inc. is expediting access to care for...
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Dec 10, 2019Digital integration allows members to seamlessly switch to PillPack for their pharmacy needs
Managing multiple medications can be difficult and time-consuming. That's why Blue Cross Blue Shield of Massachusetts ("Blue Cross") today announced a new pharmacy integration in its MyBlue member...
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Nov 21, 2019Blue Cross awards $500,000 to five nonprofits to advance solutions to local health challenges
Today, Blue Cross Blue Shield of Massachusetts ("Blue Cross") announced the five nonprofit recipients of its new Healthy Living Accelerator Grants. The Healthy Living Accelerator Grants fund...
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Nov 21, 2019A new program will provide Blue Cross Blue Shield of Massachusetts employees with financial coaching and contribute $75 per month toward student loans
Blue Cross Blue Shield of Massachusetts ("Blue Cross") today announced a new benefits initiative designed to help employees struggling with student debt. The company will provide one-on-one...
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Nov 15, 2019
BOSTON — November 15, 2019 — Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. and Blue Cross Blue Shield of Massachusetts HMO Blue, Inc. today reported a combined after-tax third...
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Nov 12, 2019
Blue Cross Blue Shield of Massachusetts (Blue Cross) has added an innovative online resource to help members address their mild to moderate anxiety, depression or insomnia and improve their...
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Nov 4, 2019Sabbatical fellow will support Camp Harbor View's HR needs full-time for six months
Today, Blue Cross Blue Shield of Massachusetts' ("Blue Cross") 13th William C. Van Faasen Community Service Sabbatical Fellow, Colleen McLaughlin, starts her six month volunteer assignment with...
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Oct 30, 2019
In response to the outbreak of wildfires in California, Blue Cross Blue Shield of Massachusetts (BCBSMA) is expediting access to care for members who live in the state. BCBSMA has more than 71,000...
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Oct 22, 2019Medicare beneficiaries have until Dec. 7 to choose one of Blue Cross' highly rated, affordable Medicare Advantage plans [i]
This year, Blue Cross Blue Shield of Massachusetts (Blue Cross) is offering a broad suite of highly rated Medicare options to fit every budget, including a $0 HMO Medicare Advantage plan, a $0 PPO...
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Oct 18, 2019
BOSTON – October 18, 2019 – Blue Cross Blue Shield of Massachusetts (Blue Cross) and Southcoast Health System have reached agreement on a new, four-year contract that reflects our mutual...
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Oct 4, 2019Fare reductions begin October 5, providing easy access to Metro Boston's public bike share system during construction
Blue Cross Blue Shield of Massachusetts (Blue Cross), in partnership with the system's municipal owners, today announced Bluebikes fare reductions on Saturdays and Sundays through the end of 2019...
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Oct 3, 2019State's largest health plan adds benefit to increase options for non-opioid pain relief
Blue Cross Blue Shield of Massachusetts ("Blue Cross") today announced that it will offer a new acupuncture benefit starting January 1, 2020. Blue Cross members - except for Medicare Advantage -...
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Sep 24, 2019Working Mother Names Blue Cross Blue Shield of Massachusetts As One Of The 2019 "100 Best Companies"Award recognizes excellence in providing parent-friendly benefits and a supportive work environment
Blue Cross Blue Shield of Massachusetts (BCBSMA) has been named to the Working Mother 2019 100 Best Companies list. This year's winners were honored for their focus on inclusive benefits for...
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Sep 23, 2019Company ranks in top 10 percent of plans nationally
Blue Cross Blue Shield of Massachusetts (Blue Cross) once again has been named one of the top health plans in the country, according to the nation's authority on health plan quality. The National...
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Sep 20, 2019
Today, 3,000 Blue Cross Blue Shield of Massachusetts associates are volunteering at service projects across the Commonwealth focused on improving the health of children and families as part of the...
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Sep 18, 2019Blue Cross to donate $10,000 to Bluebikes' income-eligible program to support easier access to health care and promote sustainable transportation
To support their ongoing efforts to increase accessibility to health care across the Commonwealth, Blue Cross Blue Shield of Massachusetts (Blue Cross) and the City of Boston have announced the...
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Sep 16, 2019
BOSTON — September 16, 2019 — Blue Cross Blue Shield of Massachusetts released the following statement today regarding Southcoast Health: At Blue Cross Blue Shield of Massachusetts, we are...
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Sep 9, 2019
Massachusetts Coalition for Serious Illness Care is pleased to appoint Anna Gosline as its new executive director. The mission of the Massachusetts Coalition for Serious Illness Care is to ensure...
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Sep 4, 2019
Blue Cross Blue Shield of Massachusetts (BCBSMA) is expanding expedited access to care for members who live in Georgia, South Carolina, North Carolina and Virginia, which are all in the path of...
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Aug 30, 2019
In advance of Hurricane Dorian's expected landfall in Florida, Blue Cross Blue Shield of Massachusetts (BCBSMA) is expediting access to care for our members who live in all 67 counties in the...
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Aug 15, 2019
BOSTON — August 15, 2019 — Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. and Blue Cross Blue Shield of Massachusetts HMO Blue, Inc. today reported a combined after-tax second...
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Aug 7, 2019Friedberg will lead the company's performance measurement and improvement efforts
Blue Cross Blue Shield of Massachusetts ("Blue Cross") announced today that Mark Friedberg, M.D., has joined its leadership team as senior vice president of performance measurement and...
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Jul 30, 2019
In response to recent severe storms and flooding in southern Texas, Blue Cross Blue Shield of Massachusetts (BCBSMA), Inc. is expediting access to care for members who live in affected areas of...
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Jul 24, 2019
In response to recent severe storms and tornado activity, Blue Cross Blue Shield of Massachusetts (BCBSMA), Inc. is expediting access to care for members who live in affected areas of Cape Cod –...
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Jul 23, 2019Company received a top score on the Disability Equality Index
Blue Cross Blue Shield of Massachusetts was recognized as a "Best Place to Work" for disability inclusion by the Disability Equality Index. A joint initiative of the American Association of People...
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Jul 17, 2019
Blue Cross Blue Shield of Massachusetts' Alternative Quality Contract slowed the rate of medical spending growth by up to 12% while improving patient care over the course of eight years, Harvard...
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Jul 12, 2019
Quincy Miller, vice chair and president of Eastern Bank, has been elected to the board of directors of Blue Cross Blue Shield of Massachusetts. "Quincy brings impressive leadership experience from...
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Jul 1, 2019Riders can use the code "BlueCross4" in the Bluebikes app to access free Bluebikes rides all day courtesy of Blue Cross, the title sponsor of Metro Boston's publicly-owned bike share system
To celebrate Independence Day and to support a healthy and convenient mode of holiday transportation, Blue Cross Blue Shield of Massachusetts ("Blue Cross") is sponsoring free rides on Bluebikes,...
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Jun 21, 2019
In response to recent severe storms, winds, and flooding, Blue Cross Blue Shield of Massachusetts (BCBSMA), Inc. is expediting access to care for members who live in affected areas of Ohio and...
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Jun 19, 2019
BOSTON — June 19, 2019 — Blue Cross Blue Shield of Massachusetts (“Blue Cross”) has been honored by American Well, the leading national telehealth services provider, for its innovation in...
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Jun 12, 2019
In response to recent severe storms, winds, and flooding, Blue Cross Blue Shield of Massachusetts (BCBSMA), Inc. is expediting access to care for members who live in affected areas of Arkansas and...
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Jun 7, 2019Blue Cross will donate $1 for every rainbow bike ride in the Bluebikes system during June to support LGBTQ health care; donations will be matched by Bluebikes operator Lyft
To celebrate 2019 Pride Week and in anticipation of the Boston Pride Parade on Saturday, June 8, Blue Cross Blue Shield of Massachusetts ("Blue Cross") has partnered with the Cities of Boston,...
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May 24, 2019
In response to the Trump Administration's proposal to eliminate health care protections for transgender people, Andrew Dreyfus, president & CEO of Blue Cross Blue Shield of Massachusetts, released...
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May 15, 2019
BOSTON — May 15, 2019 — Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. and Blue Cross Blue Shield of Massachusetts HMO Blue, Inc. today reported a combined after-tax first quarter...