Blue Cross Blue Shield of Massachusetts Expedites Access to Care for Members Impacted by Severe Storms in the Midwest and South

BOSTON, Dec. 16, 2021 /PRNewswire/ -- In response to severe storms and tornado events, Blue Cross Blue Shield of Massachusetts (Blue Cross) is expediting access to care for members living in affected counties in Kentucky, Arkansas, Missouri, Illinois and Tennessee.

Blue Cross has more than 8,200 members living in areas under states of emergency. The company is working to ensure those members can access health services and medications quickly and in locations convenient to them. 

Effective immediately and for the next 90 days, Blue Cross is allowing:

  • Early refills of any prescription medication
  • Affected members to use Well Connection, the health plan's dedicated telehealth platform, to access medical and mental health services free of cost, with no copayments or deductible with the code BCBSMA81.

(Note: Only members with Blue Cross' telehealth benefit are able to access Well Connection and only via My Blue)

About Blue Cross Blue Shield of Massachusetts

Blue Cross Blue Shield of Massachusetts ( is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We are committed to the relentless pursuit of quality, equitable and affordable health care with an unparalleled consumer experience. Consistent with our promise to always put our members first, we are rated among the nation's best health plans for member satisfaction and quality. Connect with us on FacebookTwitterYouTube, and LinkedIn.


SOURCE Blue Cross Blue Shield of Massachusetts

For further information: Kacey Brister,