Press Releases
In this section of the Blue Cross Blue Shield MediaRoom, you'll find our news releases. The releases are listed in chronological order and are archived by year.
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Mar 30, 2021Awarded World Class Call Center certifications & Customer Experience Best Practice awards by SQM Group
Blue Cross Blue Shield of Massachusetts ("Blue Cross") is the proud recipient of four awards from SQM Group, a market leader in North America for helping call centers improve first call resolution...
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Mar 29, 2021
In response to severe weather, the governors of Alabama, Georgia and Tennessee have declared states of emergency for all or part of their states. Blue Cross Blue Shield of Massachusetts (Blue...
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Mar 25, 2021Lyft partnership, an inbound call center, and health center grants will support underserved communities and vulnerable populations
Blue Cross Blue Shield of Massachusetts ("Blue Cross"), the Massachusetts League of Community Health Centers ("the League"), and Lyft will begin offering access to transportation to and from...
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Mar 23, 2021Experienced clinician and health care leader joins Massachusetts' top-rated health plan
Ami Parekh, MD, JD, chief medical officer of Grand Rounds, has been elected to the Blue Cross Blue Shield of Massachusetts ("Blue Cross") board of directors. "Dr. Parekh is passionate about...
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Mar 23, 2021
The COVID-19 pandemic has highlighted the essential role nurses play when it comes to caring for seriously ill patients and providing support to their families. Working in partnership with the...
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Mar 17, 2021
Andrew Dreyfus, president and CEO of Blue Cross Blue Shield of Massachusetts, shared the following message today with the company's 3,700 employees: Dear colleagues, Many of us are feeling pain...
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Mar 9, 2021Clinicians will have immediate access to patients' documented preferences for life-sustaining treatment
Massachusetts is building a state electronic registry to allow clinicians timely and trusted access to the medical forms that document patients' preferences for care near the end of life, thanks...
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Mar 4, 2021Joins Blue Cross and Blue Shield companies across the country with goal of vaccinating 2 million seniors
Blue Cross Blue Shield of Massachusetts ("Blue Cross") today announced it will join Blue Cross companies across the country, along with members of America's Health Insurance Plans, in helping to...
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Mar 4, 2021
Vicki Hildebrand has joined Blue Cross Blue Shield of Massachusetts as chief information officer. Hildebrand is a seasoned IT professional with more than 35 years' experience across a broad range...
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Mar 1, 2021Spending on COVID and telehealth tops $850 million in 2020
BOSTON – March 1, 2021 – Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. and Blue Cross Blue Shield of Massachusetts HMO Blue, Inc. reported a combined after-tax fourth quarter net...
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Feb 19, 2021
In response to major winter storms, the governors of Louisiana, North Carolina, Oklahoma, and Texas have declared state-wide states of emergency. Blue Cross Blue Shield of Massachusetts (Blue...
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Feb 16, 2021Company scores highest possible rating for LGBTQ Workplace Equality
Blue Cross Blue Shield of Massachusetts (Blue Cross) announced today its perfect score of 100 on the 2021 Corporate Equality Index (CEI), a national benchmarking survey and report on corporate...
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Feb 11, 2021$1 million contribution from Blue Cross to help provide transportation to and from vaccination sites in underserved communities
Blue Cross Blue Shield of Massachusetts ("Blue Cross") today announced a new effort with the Massachusetts League of Community Health Centers ("the League") to help provide equitable access to...
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Feb 9, 2021Health plan invests $350,000 in eight BIPOC-led nonprofits focused on addressing racial injustice in Massachusetts communities
As part of its ongoing work to address inequities in care and to advance racial and social justice, Blue Cross Blue Shield of Massachusetts ("Blue Cross") is awarding $350,000 in Racial Equity and...
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Feb 3, 2021
In response to post-wildfire landslides, also known as debris flows, the governor of California has declared a state of emergency for Monterey, Santa Cruz, and San Luis Obispo counties. Blue Cross...
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Feb 3, 2021
In response to winter storm Orlena, the governor of New Jersey has declared a state-wide state of emergency. Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. is expediting access to care...
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Feb 3, 2021Announces new racial justice grants
Blue Cross Blue Shield of Massachusetts ("Blue Cross") today announced a set of bold initiatives to address health inequities and racial injustice. The multipart plan features new charitable...
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Jan 27, 2021
Blue Cross Blue Shield of Massachusetts ("Blue Cross") is reminding members to be vigilant as scammers seek to take advantage of the rollout of COVID-19 vaccines. "There is such a pent-up demand...
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Jan 25, 2021Provides free resource for educational campaign promoting safe, effective vaccination
Blue Cross Blue Shield of Massachusetts ("Blue Cross") today released a new public health messaging video to support the COVID-19 vaccination effort. The 2-minute video, produced by Blue Cross'...
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Jan 13, 2021Supports safe, effective vaccination campaign by amplifying voices of frontline providers
Blue Cross Blue Shield of Massachusetts ("Blue Cross") has partnered with The Dimock Center to produce a new public health messaging video to support the COVID-19 vaccination effort. "The COVID-19...
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Jan 7, 2021Blue Cross Blue Shield of Massachusetts CEO Andrew Dreyfus Shares Letter on Violence at U.S. Capitol
Andrew Dreyfus, president & CEO of Blue Cross Blue Shield of Massachusetts, shared the following message today with the company's 3,800 employees: Dear colleagues, I've reached out to you before...
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Jan 4, 2021
In response to a significant winter storm, the governor of Oklahoma has declared a state of emergency for thirty-nine counties in the state. Blue Cross Blue Shield of Massachusetts (Blue Cross),...
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Dec 17, 2020
Dr. Sandhya Rao has joined Blue Cross Blue Shield of Massachusetts as chief medical officer. Prior to joining Blue Cross, Dr. Rao was vice president of clinical strategy at Haven, the organization...
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Dec 16, 2020Adds AWARE Recovery Care to network, offers hospital incentives for recovery coach services
Blue Cross Blue Shield of Massachusetts ("Blue Cross") today announced two new initiatives designed to provide additional support to members living with substance use disorder. The company has...
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Dec 15, 2020Coverage includes Pfizer/BioNTech vaccine and any other COVID-19 vaccines that receive emergency use authorization from the FDA (including Moderna's mRNA-1273)
Blue Cross Blue Shield of Massachusetts ("Blue Cross") today confirmed it will cover, with no cost share to members, the administration of any COVID-19 vaccine that receives emergency use...