Press Releases
In this section of the Blue Cross Blue Shield MediaRoom, you'll find our news releases. The releases are listed in chronological order and are archived by year.
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Apr 13, 2020250,000 new claims processed for telephone and virtual visits in March, along with 50,000 new claims for COVID-19 testing and care
Blue Cross Blue Shield of Massachusetts ("Blue Cross") announced today that it has processed 180,000 telehealth claims since changing its policy to both expand coverage for telephone and virtual...
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Apr 9, 2020Reports of seeing a physician via phone or video nearly triple since onset of coronavirus crisis
Massachusetts residents are radically changing the way they access medical care, according to the latest wave of a Massachusetts tracking poll which found a more than 200% rise in the use of...
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Apr 6, 2020Company reallocates funds to expedite critical support to nonprofits across Massachusetts
Blue Cross Blue Shield of Massachusetts ("Blue Cross") announced today its latest relief efforts to support nonprofits affected by the Covid-19 pandemic. In addition to its $250,000 contribution...
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Mar 31, 2020
An unprecedented public health campaign aimed at slowing the spread of coronavirus is having a near-universal effect on public behavior, the third week of a Massachusetts tracking poll finds. New...
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Mar 25, 2020
A tracking poll finds Massachusetts residents are rapidly changing social and shopping habits, amid increasing concern about the danger posed by the coronavirus pandemic. The key new findings are:...
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Mar 25, 2020
To facilitate inpatient capacity across the health care system during the COVID-19 state of emergency, Blue Cross Blue Shield of Massachusetts ("Blue Cross") has removed prior authorization...
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Mar 21, 2020
Massachusetts residents view the coronavirus strain COVID-19 as a serious and worsening threat and are bracing for a long road ahead. More than 70% believe disruptions will last a month or more,...
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Mar 20, 2020Company is aiding not-for-profits, providing access to health news and ensuring member care
Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. today announced several steps to support Massachusetts residents and not-for-profits during the COVID-19 outbreak. "During this...
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Mar 18, 2020
In response to the serious challenges posed by the Coronavirus/COVID-19 pandemic, Blue Cross Blue Shield of Massachusetts (Blue Cross) announced today it will cover all medically necessary covered...
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Mar 6, 2020
Blue Cross Blue Shield of Massachusetts (Blue Cross) has been monitoring and responding to the serious challenges posed by the outbreak of coronavirus strain COVID-19, and we are taking immediate...
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Mar 4, 2020
In response to tornados that struck Tennessee, Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. is expediting access to care for members who live in affected communities. Blue Cross has...
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Feb 28, 2020Company also releases 2019 Annual Report, celebrating the power of partnerships
BOSTON – February 28, 2020 – Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. and Blue Cross Blue Shield of Massachusetts HMO Blue, Inc. reported an adjusted combined after-tax net...
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Feb 25, 2020
Blue Cross Blue Shield of Massachusetts (Blue Cross) is expanding its value-based payment model into the dental space with a first-of-its-kind arrangement with leading dental group 42 North. This...
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Feb 20, 2020
In response to the growing impact of severe storms and flooding in several Southern U.S. states, Blue Cross Blue Shield of Massachusetts ("Blue Cross") is expanding its offer of expedited access...
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Feb 19, 2020
Blue Cross Blue Shield of Massachusetts (BCBSMA) today named six substance use treatment and recovery centers in its network as Blue Distinction® Centers for Substance Use Treatment and Recovery...
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Feb 14, 2020
In response to severe storms and flooding in Kentucky, North Carolina, Oregon, Virginia, Washington and West Virginia, Blue Cross Blue Shield of Massachusetts ("Blue Cross") is expediting access...
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Feb 3, 2020Sabbatical fellow will support The Trustees volunteer management needs full-time for six months
Today, Blue Cross Blue Shield of Massachusetts' ("Blue Cross") 14th William C. Van Faasen Community Service Sabbatical Fellow, Lori Sheehan, starts her six month volunteer assignment with The...
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Jan 30, 2020
The board of directors of Blue Cross Blue Shield of Massachusetts (BCBSMA) has elected Dorothy E. Puhy as chair of the board. She succeeds Phyllis R. Yale, whose term has ended. "Dorothy is one of...
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Jan 23, 2020Pilot program will measure efficacy of the AposTherapy® biomechanical shoe in reducing pain, improving quality of life without surgery
Blue Cross Blue Shield of Massachusetts ("Blue Cross") today launched a pilot program to offer members suffering from knee and low back pain an at-home treatment device designed to reduce pain and...
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Jan 7, 2020
In response to the 6.4 magnitude earthquake that impacted Puerto Rico and several other Caribbean islands, Blue Cross Blue Shield of Massachusetts (BCBSMA), Inc. is expediting access to care for...
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Dec 10, 2019Digital integration allows members to seamlessly switch to PillPack for their pharmacy needs
Managing multiple medications can be difficult and time-consuming. That's why Blue Cross Blue Shield of Massachusetts ("Blue Cross") today announced a new pharmacy integration in its MyBlue member...
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Nov 21, 2019Blue Cross awards $500,000 to five nonprofits to advance solutions to local health challenges
Today, Blue Cross Blue Shield of Massachusetts ("Blue Cross") announced the five nonprofit recipients of its new Healthy Living Accelerator Grants. The Healthy Living Accelerator Grants fund...
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Nov 21, 2019A new program will provide Blue Cross Blue Shield of Massachusetts employees with financial coaching and contribute $75 per month toward student loans
Blue Cross Blue Shield of Massachusetts ("Blue Cross") today announced a new benefits initiative designed to help employees struggling with student debt. The company will provide one-on-one...
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Nov 15, 2019
BOSTON — November 15, 2019 — Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. and Blue Cross Blue Shield of Massachusetts HMO Blue, Inc. today reported a combined after-tax third...
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Nov 12, 2019
Blue Cross Blue Shield of Massachusetts (Blue Cross) has added an innovative online resource to help members address their mild to moderate anxiety, depression or insomnia and improve their...
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Nov 4, 2019Sabbatical fellow will support Camp Harbor View's HR needs full-time for six months
Today, Blue Cross Blue Shield of Massachusetts' ("Blue Cross") 13th William C. Van Faasen Community Service Sabbatical Fellow, Colleen McLaughlin, starts her six month volunteer assignment with...
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Oct 30, 2019
In response to the outbreak of wildfires in California, Blue Cross Blue Shield of Massachusetts (BCBSMA) is expediting access to care for members who live in the state. BCBSMA has more than 71,000...
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Oct 22, 2019Medicare beneficiaries have until Dec. 7 to choose one of Blue Cross' highly rated, affordable Medicare Advantage plans [i]
This year, Blue Cross Blue Shield of Massachusetts (Blue Cross) is offering a broad suite of highly rated Medicare options to fit every budget, including a $0 HMO Medicare Advantage plan, a $0 PPO...
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Oct 18, 2019
BOSTON – October 18, 2019 – Blue Cross Blue Shield of Massachusetts (Blue Cross) and Southcoast Health System have reached agreement on a new, four-year contract that reflects our mutual...
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Oct 4, 2019Fare reductions begin October 5, providing easy access to Metro Boston's public bike share system during construction
Blue Cross Blue Shield of Massachusetts (Blue Cross), in partnership with the system's municipal owners, today announced Bluebikes fare reductions on Saturdays and Sundays through the end of 2019...
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Oct 3, 2019State's largest health plan adds benefit to increase options for non-opioid pain relief
Blue Cross Blue Shield of Massachusetts ("Blue Cross") today announced that it will offer a new acupuncture benefit starting January 1, 2020. Blue Cross members - except for Medicare Advantage -...
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Sep 24, 2019Working Mother Names Blue Cross Blue Shield of Massachusetts As One Of The 2019 "100 Best Companies"Award recognizes excellence in providing parent-friendly benefits and a supportive work environment
Blue Cross Blue Shield of Massachusetts (BCBSMA) has been named to the Working Mother 2019 100 Best Companies list. This year's winners were honored for their focus on inclusive benefits for...
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Sep 23, 2019Company ranks in top 10 percent of plans nationally
Blue Cross Blue Shield of Massachusetts (Blue Cross) once again has been named one of the top health plans in the country, according to the nation's authority on health plan quality. The National...
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Sep 20, 2019
Today, 3,000 Blue Cross Blue Shield of Massachusetts associates are volunteering at service projects across the Commonwealth focused on improving the health of children and families as part of the...
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Sep 18, 2019Blue Cross to donate $10,000 to Bluebikes' income-eligible program to support easier access to health care and promote sustainable transportation
To support their ongoing efforts to increase accessibility to health care across the Commonwealth, Blue Cross Blue Shield of Massachusetts (Blue Cross) and the City of Boston have announced the...
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Sep 16, 2019
BOSTON — September 16, 2019 — Blue Cross Blue Shield of Massachusetts released the following statement today regarding Southcoast Health: At Blue Cross Blue Shield of Massachusetts, we are...
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Sep 9, 2019
Massachusetts Coalition for Serious Illness Care is pleased to appoint Anna Gosline as its new executive director. The mission of the Massachusetts Coalition for Serious Illness Care is to ensure...
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Sep 4, 2019
Blue Cross Blue Shield of Massachusetts (BCBSMA) is expanding expedited access to care for members who live in Georgia, South Carolina, North Carolina and Virginia, which are all in the path of...
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Aug 30, 2019
In advance of Hurricane Dorian's expected landfall in Florida, Blue Cross Blue Shield of Massachusetts (BCBSMA) is expediting access to care for our members who live in all 67 counties in the...
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Aug 15, 2019
BOSTON — August 15, 2019 — Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. and Blue Cross Blue Shield of Massachusetts HMO Blue, Inc. today reported a combined after-tax second...
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Aug 7, 2019Friedberg will lead the company's performance measurement and improvement efforts
Blue Cross Blue Shield of Massachusetts ("Blue Cross") announced today that Mark Friedberg, M.D., has joined its leadership team as senior vice president of performance measurement and...
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Jul 30, 2019
In response to recent severe storms and flooding in southern Texas, Blue Cross Blue Shield of Massachusetts (BCBSMA), Inc. is expediting access to care for members who live in affected areas of...
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Jul 24, 2019
In response to recent severe storms and tornado activity, Blue Cross Blue Shield of Massachusetts (BCBSMA), Inc. is expediting access to care for members who live in affected areas of Cape Cod –...
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Jul 23, 2019Company received a top score on the Disability Equality Index
Blue Cross Blue Shield of Massachusetts was recognized as a "Best Place to Work" for disability inclusion by the Disability Equality Index. A joint initiative of the American Association of People...
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Jul 17, 2019
Blue Cross Blue Shield of Massachusetts' Alternative Quality Contract slowed the rate of medical spending growth by up to 12% while improving patient care over the course of eight years, Harvard...
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Jul 12, 2019
Quincy Miller, vice chair and president of Eastern Bank, has been elected to the board of directors of Blue Cross Blue Shield of Massachusetts. "Quincy brings impressive leadership experience from...
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Jul 1, 2019Riders can use the code "BlueCross4" in the Bluebikes app to access free Bluebikes rides all day courtesy of Blue Cross, the title sponsor of Metro Boston's publicly-owned bike share system
To celebrate Independence Day and to support a healthy and convenient mode of holiday transportation, Blue Cross Blue Shield of Massachusetts ("Blue Cross") is sponsoring free rides on Bluebikes,...
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Jun 21, 2019
In response to recent severe storms, winds, and flooding, Blue Cross Blue Shield of Massachusetts (BCBSMA), Inc. is expediting access to care for members who live in affected areas of Ohio and...
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Jun 19, 2019
BOSTON — June 19, 2019 — Blue Cross Blue Shield of Massachusetts (“Blue Cross”) has been honored by American Well, the leading national telehealth services provider, for its innovation in...
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Jun 12, 2019
In response to recent severe storms, winds, and flooding, Blue Cross Blue Shield of Massachusetts (BCBSMA), Inc. is expediting access to care for members who live in affected areas of Arkansas and...
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Jun 7, 2019Blue Cross will donate $1 for every rainbow bike ride in the Bluebikes system during June to support LGBTQ health care; donations will be matched by Bluebikes operator Lyft
To celebrate 2019 Pride Week and in anticipation of the Boston Pride Parade on Saturday, June 8, Blue Cross Blue Shield of Massachusetts ("Blue Cross") has partnered with the Cities of Boston,...
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May 24, 2019
In response to the Trump Administration's proposal to eliminate health care protections for transgender people, Andrew Dreyfus, president & CEO of Blue Cross Blue Shield of Massachusetts, released...
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May 15, 2019
BOSTON — May 15, 2019 — Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. and Blue Cross Blue Shield of Massachusetts HMO Blue, Inc. today reported a combined after-tax first quarter...
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May 9, 2019
Blue Cross Blue Shield of Massachusetts was named the top health plan in Massachusetts for member satisfaction for the third year in a row by J.D. Power, a global expert in customer insights. We...
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Apr 24, 2019New study from Blue Cross Blue Shield Association raises concerns about millennials' long-term physical and mental health
Older millennials in Massachusetts are more likely than their peers across the country to have behavioral health conditions, according to the latest Health of America report from the Blue Cross...
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Apr 5, 2019
In response to the recent Missouri River flooding, Blue Cross Blue Shield of Massachusetts (BCBSMA), Inc. is expediting access to care for members who live in affected areas in Iowa and Nebraska....
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Apr 4, 2019Blue Cross Blue Shield Association award recognizes innovations that provide measurable impact to consumers and customers
Blue Cross Blue Shield of Massachusetts announced today the not-for-profit has received a Blue Cross Blue Shield Association Brand Excellence Award for its ongoing work to combat the opioid...
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Mar 13, 2019Leading market research firm recognizes exceptional customer service
Blue Cross Blue Shield of Massachusetts has received three customer experience awards from Service Quality Measurement, a leading market research firm. Blue Cross is honored to receive the...
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Mar 1, 2019Company also releases 2018 Annual Report, celebrating advancements that matter
BOSTON – March 1, 2019 – Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. and Blue Cross Blue Shield of Massachusetts HMO Blue, Inc. reported a combined after-tax net gain of $159.6...
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Feb 27, 2019New member brings 25 years of experience in health care delivery and management, public policy, and public health
Lauren Smith, co-chief executive officer of FSG, one of the world's leading social impact consulting firms, has been elected to the board of directors of Blue Cross Blue Shield of Massachusetts....
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Feb 21, 2019Company appoints new chief operating officer, chief strategy officer and chief data and analytics officer
Blue Cross Blue Shield of Massachusetts ("Blue Cross") today announced the addition of three new senior leaders who each will play a critical role in integrating company operations with corporate...
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Feb 20, 2019Program will provide heart-healthy meals to seniors recovering after hospital stays
Blue Cross Blue Shield of Massachusetts has launched an innovative partnership with Boston-based nonprofit Community Servings to provide medically tailored meals to its Medicare Advantage members...
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Feb 7, 2019State's largest insurer and largest independent medical group will work together under their first full risk payment contract for PPO to create a more affordable, patient-centered health care experience
Atrius Health and Blue Cross Blue Shield of Massachusetts ("Blue Cross") today announced a new seven-year agreement in which the two independent organizations will align around an advanced...
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Jan 15, 2019Insurer continues opioids leadership by supporting growth and development of recovery coach workforce
As part of its ongoing commitment to addressing the opioid epidemic, Blue Cross Blue Shield of Massachusetts ("Blue Cross") is launching a new initiative to aid in the growth and standardization...
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Jan 8, 2019Offerings focus on cancer care and chronic back and joint pain
Blue Cross Blue Shield of Massachusetts (Blue Cross) recently added two new digital health solutions to its Emerging Solutions portfolio—Robin Care for cancer support and Hinge Health for...
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Nov 29, 2018
Blue Cross Blue Shield of Massachusetts (Blue Cross) has received the highest honor - a Platinum award - from eHealthcare Leadership for its mobile strategy, MyBlue member portal and mobile app....
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Nov 19, 2018
Blue Cross Blue Shield of Massachusetts (Blue Cross) announced today an expansion of its Medicare provider network to include Iora Health. Iora Primary Care, Iora Health's consumer brand, began...
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Nov 15, 2018
Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. and Blue Cross Blue Shield of Massachusetts HMO Blue, Inc. today reported a combined after-tax third quarter net income of $92.8 million...
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Nov 14, 2018
As deadly wildfires continue to burn in California, Blue Cross Blue Shield of Massachusetts (Blue Cross) is expediting access to care for its members who live in the affected areas. Through our...
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Nov 14, 2018
Blue Cross Blue Shield of Massachusetts (Blue Cross) has been named best in the nation for its Medicare Advantage plan and Medicare Part D plan by U.S. News & World Report, making the company one...
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Nov 13, 2018Medicare beneficiaries have until December 7 to choose from among Blue Cross' highly rated, affordable Medicare Advantage plans[i]
Blue Cross Blue Shield of Massachusetts (Blue Cross) is offering a new $0 HMO Medicare Advantage plan as part of our broad suite of 2019 Medicare options to fit any budget. In addition to this new...
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Oct 30, 2018Global budget payment model provides financial incentives for improving community health and reducing costs
Blue Cross Blue Shield of Massachusetts (Blue Cross) and South Shore Health System have launched a first-of-its-kind pilot program to improve patient care, slow the rise of health care costs, and...
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Oct 26, 2018Participates in panel discussion on nurse staffing ballot question
BOSTON – OCTOBER 26, 2018 – The following statement was delivered by Blue Cross Blue Shield of Massachusetts Chief Operating Officer Deb Devaux during the Health Policy Commission’s 10.16.18...
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Oct 10, 2018
As Hurricane Michael makes landfall, Blue Cross Blue Shield of Massachusetts ("BCBSMA") is expediting access to care for members who live in affected areas of Florida. Through our national Blue...
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Oct 10, 2018State's Largest Health Plan Brings Thought Leaders to Greater Boston's Festival for the Future
As part of its commitment to innovation, Blue Cross Blue Shield of Massachusetts ("Blue Cross") is HUBweek's exclusive 2018 health plan partner. Through its presenting partnership of HUBweek's...
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Oct 4, 2018State's largest insurer launches first opioid toolkit for employers to help prevent lethal overdoses
Seventy percent of Massachusetts residents believe the opioid-reversal drug commonly known as Narcan should be widely available in workplaces, similar to automated external defibrillators (AEDs)....
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Sep 28, 2018
Blue Cross Blue Shield of Massachusetts ("Blue Cross") is taking a number of steps to assist residents in the Merrimack Valley affected by the recent gas explosions. A group of Blue Cross...
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Sep 27, 2018Working Mother Names Blue Cross Blue Shield Of Massachusetts As One Of The 2018 "100 Best Companies"Award recognizes excellence in providing parent-friendly benefits and a supportive work environment for working parents
Blue Cross Blue Shield of Massachusetts (BCBSMA) has been named to the Working Mother 2018 "100 Best Companies" list, released today. The annual list celebrates companies that lead in the areas of...
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Sep 21, 2018
Today, 3,000 Blue Cross Blue Shield of Massachusetts associates are volunteering at 53 service projects across the Commonwealth focused on improving the health of children and families as part of...
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Sep 20, 2018Blue Cross is in top 10 percent of plans nationally
Blue Cross Blue Shield of Massachusetts (Blue Cross) once again has been named one of the highest-rated health plans in the country, according to the nation's expert on health plan quality. The...
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Sep 14, 2018
As Hurricane Florence makes landfall, Blue Cross Blue Shield of Massachusetts ("BCBSMA") is expediting access to care for members who live in the Carolinas and Virginia. Through our national Blue...
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Sep 14, 2018
Blue Cross Blue Shield of Massachusetts ("Blue Cross") is monitoring the situation in the Merrimack Valley with great concern. Like all Massachusetts residents, we are focused on the safety of...
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Aug 15, 2018
Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. and Blue Cross Blue Shield of Massachusetts HMO Blue, Inc. today reported a combined after-tax second quarter net loss of $2.0 million on...
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Jul 12, 2018Improvement follows launch of Blue Cross Blue Shield of Massachusetts' Prescription Pain Medication Safety Program
A new study from the Blue Cross Blue Shield Association found that the number of prescriptions for opioid-based medications among its commercially insured members in Massachusetts plummeted 51...
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Jun 27, 201822 Massachusetts hospitals are among the nation's Blue Distinction Centers for Maternity Care
Blue Distinction Centers for Maternity Care, including 22 hospitals in Massachusetts, are leading the nation in the reduction of cesarean delivery (C-section) rates for first-time mothers in what...
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Jun 20, 2018Company's commitment to healthy living showcased in free summer fitness series and new national report
This summer, Blue Cross Blue Shield of Massachusetts (“Blue Cross”) is encouraging residents in the Boston area to get active by taking part in four unique, free outdoor fitness programs,...
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Jun 8, 2018Company awards more than $330,000 to 29 Massachusetts nonprofits to support innovate health solutions.
BOSTON – June 7, 2018 –Blue Cross Blue Shield of Massachusetts has awarded $338,133 to 29 nonprofit organizations during its first round of Healthy Living Grants in 2018. Funding supports each...
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Jun 1, 2018New findings show diagnoses are on the rise; Cape Cod rates are double the national average
Diagnoses of skin cancers are higher in Massachusetts than the national average and are even higher on Cape Cod, which has the third highest rate of diagnosis in the nation. Skin cancers are...
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May 17, 2018
Blue Cross Blue Shield of Massachusetts has been named one of the nation's 500 best employers among mid-sized companies by Forbes. Mid-sized companies are those with between 1,000 and 5,000 employees.
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May 15, 2018
Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. and Blue Cross Blue Shield of Massachusetts HMO Blue, Inc. today reported a combined after-tax first quarter net income of $57.5 million...
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May 10, 2018
Blue Cross Blue Shield of Massachusetts (Blue Cross) has been named the top health plan in Massachusetts for the second consecutive year, according to J.D. Power, a global leader in consumer insights.
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May 9, 2018Through Blue Cross partnership, Metro Boston public bike share system becomes Blue Bikes this month; special launch promotions include free rides and discounted memberships
Residents will get their first look today at the new Blue Bikes about to hit the streets of Boston, Cambridge, Brookline and Somerville, as part of the Metro Boston public bike share system's new...
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Apr 12, 2018$250,000 investment from Blue Cross Blue Shield of MA will fund expansion of nonprofit peer education program to reduce rate of addiction among children and teens
Thousands of middle and high school students across the Commonwealth will get to experience an innovative peer-to-peer education program led by local teens in recovery, thanks to a new partnership...
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Apr 2, 2018Plan helps accounts choose the right solutions to keep employees healthy and lower health care costs
Digital health is a hotbed for innovation, with venture capitalists spending nearly $5 billion in the space last year (think FitBits, Smart Scales, and wellness apps). With the constant surge in...
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Mar 12, 2018Survey finds persistent issues around stigma related to opioid use disorder
Massachusetts residents rate the opioid epidemic as the most serious problem facing the state today, far outpacing other issues including jobs, the economy or health care costs, according to a new...
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Mar 7, 2018Hubway Will Become Blue Bikes and Grow to 3,000 Bikes by End of 2019
Blue Cross Blue Shield of Massachusetts ("Blue Cross"), the municipalities of Boston, Cambridge, Brookline and Somerville, the Metropolitan Area Planning Council, and bike share operator Motivate...
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Mar 1, 2018Releases new online 2017 Annual Report celebrating 80 years of putting members first
Blue Cross Blue Shield of Massachusetts (Blue Cross), Inc. and Blue Cross Blue Shield of Massachusetts HMO Blue, Inc. announced a combined after-tax net loss of $6.9 million. These results reflect...
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Feb 28, 2018Indigo celebrates 10 years of exceptional growth in specialty benefits with new product
Blue Cross Blue Shield of Massachusetts' (Blue Cross) new workers' compensation offering is adding value for small businesses across Massachusetts. Indigo Insurance Services, Blue Cross' wholly...
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Feb 26, 2018Dental plan expands access to 122,000 providers at over 300,000 locations nationwide
Access to dental services continues to be an issue for many Americans, with the American Dental Association reporting that 1 in 3 Americans face challenges finding dental care. That's why Blue...
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Feb 6, 2018
For the second year in a row, Blue Cross Blue Shield of Massachusetts' (Blue Cross) Find a Doctor & Estimate Costs tool has been awarded a Healthcare Monitor Gold Award by Corporate Insight. This...