BOSTON, Sept. 22, 2026 /PRNewswire/ -- Blue Cross Blue Shield of Massachusetts (Blue Cross) today announced that its Commercial PPO is the only Commercial PPO plan in the country to achieve a 5 out of 5 star rating from The National Committee for Quality Assurance (NCQA).1
The big picture: This 5-star rating marks the third consecutive year that Blue Cross' Commercial PPO has achieved this distinction, establishing it as one of the top health plans in the country.
- Blue Cross also earned an "Accredited" rating from NCQA on both Health Plan and Health Outcomes Accreditation programs.
What they're saying: "Our members are at the center of everything we do, and these ratings reflect our ongoing promise to provide access to high-quality care. This achievement is a direct result of our employees' commitment and the strength of our clinical network, all working together to support our members," said Sarah Iselin, Blue Cross' president and CEO.
NCQA rated over 1,000 health plans for their:
- Effectiveness of wellness and prevention efforts, including immunizations and cancer screenings
- Successful management of chronic illness
- Access to high-quality primary and specialty care
- Excellence in member experience
1 NCQA's Commercial Health Plan Ratings 2026
About Blue Cross Blue Shield of Massachusetts
Blue Cross Blue Shield of Massachusetts (bluecrossma.org) is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We are committed to showing up for everyone like they're the only one and guiding our members to the exceptional healthcare they deserve – affordably, equitably and seamlessly. In keeping with our commitment, we are rated among the nation's best health plans for member satisfaction and quality. Connect with us on Facebook, Instagram, and LinkedIn.
About NCQA
The National Committee for Quality Assurance (NCQA) is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations and recognizes clinicians in key clinical areas. NCQA's Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA's website contains information to help consumers, employers and others make more-informed health care choices. NCQA can be found online at ncqa.org, on Twitter, on Facebook and on LinkedIn.
SOURCE Blue Cross Blue Shield of Massachusetts