In this section of the Blue Cross Blue Shield MediaRoom, you'll find our news releases. The releases are listed in chronological order and are archived by year.
- May 6, 2021Blue Cross Blue Shield of Massachusetts Releases New Data on Mental Health & Substance Use Disorder Claims During COVID-19 PandemicUse of outpatient mental health services up nearly 20%, anxiety and depression top list of telehealth diagnoses
Use of outpatient mental health services, including psychotherapy, increased nearly 20% during the COVID-19 crisis, and spending on substance use disorder treatment increased by 10%, according to...
Apr 21, 2021Blue Cross Blue Shield of Massachusetts Statement on Conviction of Derek Chauvin in killing of George Floyd
Andrew Dreyfus, president and CEO of Blue Cross Blue Shield of Massachusetts ("Blue Cross") shared the following message today with the company's 3,700 employees: Many of us today are reflecting...
Apr 20, 2021Blue Cross Blue Shield of Massachusetts and Blue Cross Blue Shield Association Announce National Health Equity Strategy to Address Racial Health DisparitiesSets goal to make broad, profound, and sustained improvements in health equity
Blue Cross Blue Shield of Massachusetts ("Blue Cross") and the Blue Cross Blue Shield Association ("BCBSA") today announced a national health equity strategy to help address racial health...
Apr 15, 2021Blue Cross Blue Shield of Massachusetts Offers Free Bluebikes Rides To COVID-19 Vaccination AppointmentsWith complimentary bike valets and Bluebikes rides beginning on April 19, Blue Cross continues to broaden accessibility to vaccines
To boost access to COVID-19 vaccines and support transportation needs as more Massachusetts residents become eligible, Blue Cross Blue Shield of Massachusetts ("Blue Cross") will sponsor free...
Mar 30, 2021Member, Account, and Provider Service Team at Blue Cross Blue Shield of Massachusetts Honored For Call Center and Customer Experience ExcellenceAwarded World Class Call Center certifications & Customer Experience Best Practice awards by SQM Group
Blue Cross Blue Shield of Massachusetts ("Blue Cross") is the proud recipient of four awards from SQM Group, a market leader in North America for helping call centers improve first call resolution...