Jay is chief communications and citizenship officer and senior vice president for Blue Cross Blue Shield of Massachusetts, the largest private health plan in Massachusetts and one of the largest independent, not-for-profit Blue Cross Blue Shield plans in the country. The company serves nearly 3 million members and is rated among the nation’s best health plans for overall member satisfaction and quality.
Jay has executive responsibility for the company’s internal and external communications programs as well as its work in the community, including employee volunteerism, charitable investments and environmental sustainability. He also leads the company’s business segment related to its municipal and labor customers and serves as the executive sponsor for its disaster readiness program and the AZULatinx employee resource group.
Before joining Blue Cross in 2005, Jay worked as a broadcast journalist for nearly two decades, including serving as an anchor and reporter for WBZ radio and television in Boston. Jay received the national Edward R. Murrow Award for Excellence in Broadcast Journalism and numerous awards for his coverage of the New Hampshire presidential primary.
He is active on the boards of several local not-for-profits, including A Better City, the Greater Boston Chamber of Commerce, and Playworks New England, where he serves as chair.
Jay graduated with honors from the University of Massachusetts at Lowell with a double major in English and political science.