BCBSMA News Service Author All Authors Dan Atkinson Michael Buckley Rachel Coppola Beverly Ford Peter Gelzinis Nelson Ortiz Erika Small Charles Stein Keywords Go Advanced Search Search Search Titles Only Author All Authors Dan Atkinson Michael Buckley Rachel Coppola Beverly Ford Peter Gelzinis Nelson Ortiz Erika Small Charles Stein From To Asset Types Releases Video Audio Photos Documents Contacts Events Standard Erika Small A crash course in collaboration: High school students get rare chance to engage in design thinking Jul 25, 2019 The first step of design thinking is to really and truly listen to your end-user and customer, using empathy tools to understand their struggles.
Jul 25, 2019