Board of Directors

Paula A. Price

Paula was re-elected to the Blue Cross Blue Shield of Massachusetts Board in June 2020. As a director, Paula helps set the company’s strategy and overall direction. Within a highly competitive and highly regulated business environment, the board oversees and governs BCBSMA's operations, which include the provision of health care coverage to individuals and public and private employers.  Paula serves on the Audit Committee and Finance and Business Performance Committee.

Paula previously served on the company’s board of directors from 2014 to 2018.  With more than 30 years of financial and operational experience, Paula was most recently executive vice president and chief financial officer of Macy’s, Inc., and currently remains an advisor to the renowned retailer.

In addition to her most recent role at Macy’s, Inc., Paula has held several financial and operational leadership positions, primarily in retail and consumer-facing businesses. A visiting executive for Harvard Business School since July 2018, Paula was a full-time senior lecturer for Harvard Business School in the accounting and management unit from 2014 to 2018. Prior to that, she served as executive vice president and chief financial officer for Ahold USA, controller and chief accounting officer of CVS Caremark Corporation, and in senior leadership positions at JPMorgan Chase, Prudential Financial, Diageo, and Kraft Foods. She began her career at Arthur Andersen.

Paula also serves on the boards of directors of Accenture plc and Western Digital Corp.  She has served as chair of the board of trustees of Big Brothers Big Sisters of Massachusetts Bay and on the board of overseers of the Museum of Fine Arts, Boston. 

Price is a certified public accountant who earned her master’s degree in business administration from the University of Chicago and her bachelor’s of science degree in accountancy from DePaul University.