Deborah Devaux is currently Blue Cross’ Chief Operating Officer. She is responsible for IT & Operations, Member & Provider Service, Health & Medical Management, Performance Measurement and Improvement, Pharmacy and Consumer Solutions, and Network Management & Contracting.
Deb joined BCBSMA in 2000. She has worked in healthcare management for over 25 years including leadership positions at Harvard Pilgrim Health Care and its predecessors; Ernst and Young; and BDC Advisors, a health care strategy consulting firm.
She is currently the Chair of the Board of Directors of Cradles to Crayons in Boston, and has also served as the Chair of their Corporate Advisory Committee. Deb has a master’s degree in health services administration from the University of Michigan School of Public Health.